The Managed Services Playbook

Author: Ed Nalbandian
Publisher: iUniverse
ISBN: 1491733632
Size: 38.13 MB
Format: PDF
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The explosion in managed services at Avaya was fueled by many of the strategies and plans Ed has outlined in this book.

The Guide To A Successful Managed Services Practice

Author: Erick Simpson
Publisher: Intelligent Enterprise
ISBN: 9780978894306
Size: 55.56 MB
Format: PDF, Docs
View: 7587
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The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT ...

The Best I T Service Delivery Book Ever

Author: Erick Simpson
Publisher: Intelligent Enterprise
ISBN: 9780978894320
Size: 30.56 MB
Format: PDF
View: 1991
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The third publication in MSP University's bestselling Managed Services Series, this edition covers all aspects of delivering I.T. and technical services to end-customers through four types of service delivery models.

Value Creation

Author: Gautam Mahajan
Publisher: SAGE Publications India
ISBN: 9351508994
Size: 34.36 MB
Format: PDF, Docs
View: 7123
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This pathbreaking book shifts the focus to Creating Value for the entire business ecosystem and not just for the shareholders.

The Best Noc And Service Desk Operations Book Ever

Author: Erick Simpson
Publisher:
ISBN: 9780978894337
Size: 71.54 MB
Format: PDF
View: 438
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The fourth publication in MSP University's bestselling Managed Services series reveals how to build, staff, and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies ...

The Best I T Sales And Marketing Book Ever

Author: Erick Simpson
Publisher: Intelligent Enterprise
ISBN: 9780978894313
Size: 73.52 MB
Format: PDF, Kindle
View: 2439
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Simpson focuses squarely on one of the most challenging aspects of running a successful I.T. Drawing upon MSP University's experience in helping partners across the country transition to an annuity-based, proactive managed service delivery ...

Consumption Economics

Author: J. B. Wood
Publisher:
ISBN: 9780984213030
Size: 17.17 MB
Format: PDF
View: 6332
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Consumption Economics will help you re-imagine how to profitably build, sell, and deliver products in the age of the cloud.

Fit For Growth

Author: Couto
Publisher: John Wiley & Sons
ISBN: 1119268532
Size: 30.71 MB
Format: PDF, ePub
View: 1474
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When a company manages costs this way, it becomes fit for growth. Its cost structure, organization, and culture are aligned with its strategy. In this book, the authors take you through every detail of the Fit for Growth approach.

Technology As A Service Playbook

Author: Thomas Lah
Publisher:
ISBN: 9780986046230
Size: 44.53 MB
Format: PDF, Mobi
View: 6960
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Whether you are a pure-play cloud company or a traditional technology provider making the pivot to the cloud, this book will help guide your decision-making and execution around the as-a-service model to put your company on a path to ...